Soffia uses cookies and similar technologies to make the platform work correctly, remember your preferences, and understand how users interact with our content. This policy explains what cookies we use, why we use them, and how you can control your preferences.
What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit — such as whether you are logged in — so you do not have to provide the same information repeatedly.
Similar technologies include web storage (localStorage and sessionStorage) and pixel tags. Where this policy refers to "cookies" it includes all of these technologies.
Categories of Cookies We Use
We use three categories of cookies. Essential cookies are always active because the platform cannot function without them. Analytics and preference cookies are optional.
We do not use advertising cookies, behavioural tracking cookies for third-party marketing, or cookies that follow you across other websites. We do not share cookie data with advertising networks.
Essential Cookies
These cookies are strictly necessary for the platform to function. They cannot be disabled without breaking core platform features such as logging in and accessing your account.
| Cookie | Purpose | Duration |
|---|---|---|
| soffia_session | Maintains your authenticated session so you remain logged in as you navigate the platform | Session |
| soffia_csrf | Cross-site request forgery protection — prevents unauthorised actions from being performed on your behalf | Session |
| soffia_auth_token | Secure authentication token used to verify your identity with the Soffia API | 30 days |
| soffia_tier | Records your current subscription tier to display the correct content and features | 30 days |
Analytics Cookies
Analytics cookies help us understand how people use the platform — which lessons are most completed, where users drop off, and how features are discovered. This data is aggregated and anonymised; it is not used to identify individual users.
| Cookie | Purpose | Duration |
|---|---|---|
| soffia_analytics | Tracks anonymised usage patterns — pages visited, lesson completion rates, and feature interactions — to help improve the platform | 12 months |
| soffia_session_id | Groups page views within a single session for anonymised analysis; not linked to your account identity | Session |
Preference Cookies
Preference cookies remember choices you have made so you do not have to repeat them on future visits. Examples include whether you have dismissed an in-platform notice or your display preferences.
| Cookie | Purpose | Duration |
|---|---|---|
| soffia_prefs | Stores your in-platform preference selections, such as notification settings and dismissed onboarding prompts | 12 months |
| soffia_cookie_consent | Records your cookie consent choices so we do not ask you again on subsequent visits | 12 months |
Managing Your Cookie Preferences
You can manage cookie preferences in the following ways:
- In-platform settings: Analytics and preference cookies can be enabled or disabled in your account settings under Privacy.
- Browser settings: Most browsers allow you to block or delete cookies through their settings. Note that blocking all cookies will prevent essential cookies from working, which will stop you from being able to log in to the platform.
- Opt-out links: If we use a third-party analytics provider, we will include a specific opt-out link in the analytics cookie description above.
Withdrawing consent for optional cookies will not affect the lawfulness of any processing based on consent given before the withdrawal. It will not affect processing based on other lawful grounds.
Changes to This Policy
We may update this Cookie Policy as the platform evolves and as we introduce new features or analytics tools. We will notify you of material changes in the same way as described in our Privacy Policy.
Contact Us
If you have questions about our use of cookies, please contact us at:
Soffia Wealth, Inc.
privacy@soffia.net